Training and Assessment Strategy-BSB40315 Certificate IV in Customer Engagement Pre-Order literacy and numeracy skills Electives

literacy and numeracy skills Electives BSBAUD411 Participate in quality audits BSBCMM411 Make presentations BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBTWK401 Build and maintain business relationships If you require RPL Kits with comprehensive benchmarking

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS501 Develop workplace policy and procedures for sustainability BSBXCM501 Lead communication in the workplace ICPSUP4160 Manage quality in a production environment ICPSUP4600 Manage a safe work environment Elective units CUAANM302 Create 3D digital animations CUAANM303 Create 3D digital models CUAANM401 Create advanced 3D digital models CUACMP311 Implement copyright arrangements ICPPRN471 Set up for complex coating ICPPRN472 Produce complex coated product BSBCUS501 Manage quality customer service BSBDES601 Manage design realisation BSBLDR403 Lead team effectiveness BSBMGT402 Implement operational plan BSBMGT403 Implement continuous improvement BSBMGT517 Manage operational plan BSBMGT516 Facilitate continuous improvement BSBMGT608 Manage innovation and continuous improvement BSBMKG401 Profile the market BSBMKG413 Promote products and services If you require RPL Kits with comprehensive benchmarking

assess and control safety risks for horse handling and riding activities SISOEQU002 Ride horses using fundamental skills SISOEQU005 Guide horse trail rides in tracked areas If you require RPL Kits with comprehensive benchmarking

Units of competency AURETR144 Diagnose and repair integrated engine and transmission management systems AURLTX102 Diagnose and repair light vehicle automatic transmissions AURTTX009 Overhaul automatic transmissions If you require RPL Kits with comprehensive benchmarking

Training and Assessment Strategy-BSB40315 Certificate IV in Customer Engagement Pre-Order literacy and numeracy skills ElectivesYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.