Managed Support & Helpdesk (1st & 2nd Line) - Room Conferencing Equipment (per room/system, per month) Description Administration of leased line Internet

Administration of leased line Internet connection order

and corporate‑owned work profile

·         Hardware must be in vendor support and less than 5 years old

This includes user and group management

·         Driver and queue review where required

Managed Support & Helpdesk (1st & 2nd Line) - Room Conferencing Equipment (per room/system, per month) Description Administration of leased line InternetPrerequisites Supported manufacturer conferencing hardware. Compatible conferencing platform and room setup. Reliable network and power provision. Cameras, microphones, speakers, room controller and display hardware must be in vendor support and less than 5 years old. Hardware should be covered by a valid manufacturer warranty. Administrative access to conferencing platform and room device management where applicable. Setup Room device setup and