Assessment Kit-PSPSS00039 Customer Service Skill Set Session Plan implement and monitor the use

implement and monitor the use of social media in a business SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM234002 Integrate engineering technologies MEM234035 Maintain and apply technical and engineering skills MSMENV672 Develop workplace policy and procedures for environmental sustainability Elective units MEM234001 Plan and manage engineering-related projects or operations MEM234003 Design machines and ancillary equipment MEM234004 Design for engineering-related noise and vibration mitigation MEM234005 Design hydrodynamic pumping systems If you require RPL Kits with comprehensive benchmarking

inspect and refit wheel hubs and associated brake components AURTTA017 Carry out vehicle safety inspections AURVTS004 Repair vehicle composite material components AURVTG011 Install side vehicle windows AURTTY001 Repair vehicle chassis

apply and remove make-up * We can develop additional elective units that are not listed on request (Please contact us for further information)

set up and program portable traffic control devices RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-PSPSS00039 Customer Service Skill Set Session Plan implement and monitor the useOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of